More Questions
How is customer data protected in LOQ?
Customer data is protected through encryption, secure data storage, and compliance with data protection regulations like GDPR and CCPA. Read Privacy Policy for further details.
Are there training resources available for new users?
Yes, upon signing-in, you can access the User Manual that explains in detail how to use LOQ to your benefit. We also provide training to new users, so please contact us. LOQ’s easy UI assists new users in quickly adapting to the tool.
Can I control who has access to my LOQ data?
Yes, LOQ provides you control access which can be done by setting user roles and permissions, ensuring that only the personnel authorized by you can view or edit sensitive information.
Can I import my existing customer data into LOQ?
Yes, you can import the data and your previous data can be migrated in the LOQ.
Can I track the performance of individual sales team members?
Yes, LOQ offers tracking of performance of individual sales team members by reports on their activities, sales figures, and activity log.
How can I track leads in LOQ?
LOQ allows you to track leads by reminders and escalation notifications, updating lead details, adding notes and tracking lead activity logs as you continue your interaction with the lead.
Can I use LOQ for managing marketing campaigns?
Of course! LOQ includes automated marketing features that help you create, manage, and track marketing campaigns alongside your sales activities.
How does the LOQ handle duplicate records?
LOQ prevents you from creating duplicate leads and helps you to identify and eliminate duplicate records, ensuring data accuracy and consistency.
How do I add a new contact to LOQ?
To do so, navigate to the Contacts section, click on the 'Add New Contact' button, and fill in the contact details.
What types of tasks can be automated with LOQ?
LOQ automates tasks like follow-up emails, reminders, data entry, nurture leads, marketing campaigns, and more to save time and boost productivity.
How do I set up email templates in LOQ?
To do so, navigate to the Email Template module, select ‘add’, and create new templates with your desired content.
Can I schedule follow-up emails and reminders?
Yes, LOQ’s robust automated follow-up feature allows you to schedule follow-up emails and reminders on the same via the task scheduling feature.