Terms and Conditions
Introduction
Welcome to LOQ (“Service”), a CRM tool developed by Skillmine Technology Consulting Pvt. Ltd. (“Skillmine”, “we”, “us”, “our”). By accessing and using LOQ, you agree to comply with and be bound by the following terms and conditions ("Terms"). Please read them carefully before using our service.
- Description of Service
LOQ is a cloud-based customer relationship management (CRM) tool designed to help businesses manage their sales processes, customer data, and interactions.
- Use of LOQ
- Eligibility: You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use LOQ.
- Account Registration: To use LOQ, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
- User Responsibilities: You are responsible for maintaining the confidentiality and safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of nay unauthorised use of your account.
- License and Restrictions
- License Grant: Subject to these Terms we grant you a non-exclusive, non-transferable, revocable license to use LOQ, for your internal business purposes.
- Prohibited Uses: You agree not to:
- Use LOQ for unlawful purposes.
- Use LOQ in any manner that could damage, disable, overburden, or impair the Service.
- Use any automated system, including without limitation "robots," "spiders," or "offline readers," to access the Service.
- Attempt to gain unauthorized access to any part of the Service or its related systems or networks.
- Reverse engineer, decompile, or disassemble LOQ.
- Use LOQ to transmit any harmful or disruptive code including the interference with or disrupt the operation of LOQ.
- Data and Privacy
a) Customer Data: You retain all rights to the content you upload or submit to the LOQ ("User Content", “Customer Data”). By uploading User Content, you grant us a non-exclusive, worldwide, royalty-free, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform the Customer Data in connection with LOQ.
b) Data Protection: We will implement appropriate technical and organisational measures to protect User Content. Our Use of Customer Data is governed by our Privacy Policy, which explains how we collect, use, and disclose information about you.
5. Fees and Payment
a) Subscription Fees: Access to certain features of LOQ may require you to pay subscription fees. The applicable fees and payment terms will be provided to you at the time of subscription.
b) Payment Terms: All fees are non-refundable, unless required by law. You also agree to pay all charges incurred in connection with your account in a timely manner.
6. Intellectual Property
a) Ownership: All intellectual property rights in LOQ and its underlying technology are owned by Skillmine or its licensors. You agree not to use our intellectual property except as permitted under these Terms.
b) Feedback: If you provide us with feedback or suggestions regarding LOQ, you grant us a worldwide, royalty-free, and perpetual license to use and incorporate such feedback into LOQ.
7. Warranties and Disclaimers
a) Warranty Disclaimer: LOQ is provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
b) No Guarantee: We do not guarantee that LOQ will be uninterrupted, error-free, or secure.
8. Limitation of Liability
To the fullest extent permitted by law, Skillmine will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
- Your use of or inability to use LOQ.
- Any unauthorized access to or use of our servers and/or any personal information stored therein.
- Any bugs, viruses, trojan horses, or the like that may be transmitted to or through LOQ by any third party.
9. Indemnification
You agree to defend, indemnify, and hold harmless Skillmine, its affiliates, officers, agents, employees, and partners from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of LOQ or your violation of these Terms.
10. Termination
Either party may terminate the Contract forthwith if the other party materially defaults under this Contract and fails to cure such default within 45 days after receipt of written notice of such default from the other party.
Either party may terminate this Contract forthwith if the other party files a petition for bankruptcy or makes an assignment for the benefit of the creditors, or a receiver is appointed for the other party or its business.
We may terminate or suspend your account and access to the Service at any time, without prior notice or liability, if you breach these Terms. Upon termination, your right to use the Service will immediately cease.
11. Governing Law
These Terms are governed by and construed in accordance with the laws practiced in India, without regard to its conflict of law principles.
13. Changes to the Terms
We reserve the right to modify these Terms at any time. We will provide notice of any changes by posting the new Terms on LOQ and its website. Your continued use of LOQ after the changes become effective and constitutes your acceptance of the new Terms.
14. Contact Information
If you have any questions about these Terms, please contact us at:
Skillmine Technology Consulting Pvt. Ltd.
Level 2, Imperium Building, Vijaynagar, Marol, Andheri East, Mumbai - 400059
+91 2241701000
[Company Email Address]
By using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.